Frequently Asked Questions about Wholesale Footwear Purchasing

What is the minimum wholesale order quantity (MOQ) on Obuvix?

Obuvix is a specialized wholesale footwear platform. The minimum order is one box with a ready size run (e.g. 41–46). We sell by the box, not by the single pair, which lets us offer the best wholesale prices directly.

How do price lists and the volume wholesale discount system work?

We offer flexible tiered wholesale prices: the more boxes in your order, the lower the price per pair. We guarantee the best wholesale prices on the market directly from the manufacturer, with downloadable official price lists.

How does the loyalty program for shoe shops and wholesalers work?

A unique B2B loyalty program: cumulative annual discounts that automatically grow as your order volume increases. Members get priority reservation of new collections, flexible payment terms and personal offers.

How fast is footwear delivery and how do you cover the Ukrainian market?

We operate across all of Ukraine and ship as fast as possible. Footwear boxes are dispatched from the nearest warehouse in our network, ensuring the shortest delivery times via Nova Poshta or partner services.

Do you offer direct delivery to warehouses for large orders?

Yes. For large wholesale orders (dozens of boxes and up) or container shipments, we arrange direct freight delivery straight to your warehouse or shop, bypassing standard postal services and saving your budget.

What footwear specifications do I see before ordering?

Each model lists full specifications: the size run and pairs per box, upper material, lining, sole, season and colour, plus live photos and video. This guarantees a professional online selection without tiring manual searching at markets.

Can we order a sample pair to check before buying?

Of course. As an official B2B partner of manufacturers, you can order a sample pair to check the stitching quality, upper material, sole and true-to-size fit before purchasing boxes.

What payment methods are available and do you support VAT settlement?

We support all official payment methods: bank transfer with VAT and a full package of tax invoices and quality certificates for companies and sole proprietors, plus bank card payment and cash on delivery.

What is the footwear return policy for wholesale purchases?

Whole, unopened boxes in their original packaging and with labels may be returned within 14 days of receipt (except for confirmed defects, which are always accepted). Individual worn pairs cannot be returned.

What should I do if a manufacturing defect is found in delivered footwear?

We inspect quality carefully before shipping. If you find a factory defect (delamination, stitching defect, size or colour mismatch), we promptly arrange a free pair or box replacement, an additional discount or a refund.